More Info – Pre-order

 

What is a “Pre-order” item?

You may have seen this icon () or term on various products sold in the L.F. OSR Shop. Here’s what we mean when we say Pre-order:

  • Full payment (including shipping) is required to reserve a pre-order item
  • An order containing a pre-order item will ship after being received into the L.F. OSR inventory
  • Any orders including pre-order items will remain in “processing” status until the order has shipped
  • Any digital versions of pre-order items will be sent when the order has shipped

 

Why We Tell You Which Items Involve Pre-orders

Pre-orders are an opportunity to reserve your own copy of an item, but they will not ship until we have received your copy into inventory so that we can prep it for it’s trip. If you would like your order to ship immediately, we do not recommend including any pre-order items, as it will not ship until the pre-order item can be included with the other rest of the order.

Pre-order items are still subject to selling out before becoming available for standard purchases. If you are not comfortable with pre-ordering an item, we understand and would encourage you to wait until it is available for immediate purchasing on the L.F. OSR Store.

 

When You Can Expect Your Pre-order Item to Ship

We cannot always give an exact ship date for pre-order items, but every pre-order item includes an estimated ship window on it’s product page. These estimated ship windows are our best attempts at giving an honest shipment time based on our internal timelines but delays are still possible (as is early delivery!).

Once a pre-order item has been shipped, it will enter “completed” status and you will be sent an email containing tracking information if applicable and direct links to any items that Include Digital Versions. Orders containing pre-order items will remain in “processing” status until it has shipped.

Be sure to follow L.F. OSR on social media, where we post small updates on projects, behind the scenes snippets, and preview pictures of items that are in production!